On the Front Lines to Improve Care and Treatment
The St. Luke’s Heart and Vascular Institute
PICTURED, FIRST ROW, FROM LEFT: Jackie Grosklos, MD; Jorge Alegre, MD; Ronald Leidenfrost, MD; Craig Reiss, MD; Jeremy Leidenfrost, MD; Maged Haikal, MD; Bakr Salem, MD; Julianne Donnelly, MD. SECOND ROW: Keelara Gopalan, MD ; Jonas Cooper, MD; Siddhesh Gowda, MD; Andrea Moyer, MD; Joseph Craft, III, MD; J. Mauricio Sanchez, MD; Heidi Coco, DO; James Ellison, MD; Morton Rinder, MD; Daryl Jacobs, MD. THIRD ROW: Glenn Davison, MD; Vikram Agarwal, MD; Patricia Cole, MD; William Phillips; Clark McKenzie, MD; Stephen Pieper, MD; Paul Robiolio, MD; Keith Mankowitz, MD; Edward Hurley, MD; Michael Ryan Reidy, MD.
Telehealth Offers a Safe Alternative Path to Care
In order to meet the health needs of our community and to reduce the spread of COVID-19, St. Luke’s Medical Group implemented telehealth services for patients in over 30 specialties across the region. Telehealth allows patients to be seen by a healthcare provider through a smartphone, tablet or computer safely and securely from home or workplace. Patients had options to login into their patient portal, mystlukes, or join a WebEx Telehealth visit with 24/7 support.
Online Check-In and Scheduling Makes Care Convenient
St. Luke’s implemented an online scheduling system to provide patients a convenient way to check-in or schedule appointments online. St. Luke’s Des Peres Hospital’s emergency room and St. Luke’s urgent care centers allow patients to check-in to hold their place in line while in the comfort of their home. For mammography, massage and physician visits, patients can schedule their appointments in advance 24/7 within a few minutes.
Standardized Imaging Aids in Appropriate Order of Medical Imaging Procedures
CareSelect Imaging™, a national standard imaging decision support system based on the American College of Radiology (ACR) Appropriateness Criteria (AC), is the most comprehensive and widely recognized set of evidence-based imaging guidelines covering all modalities and clinical scenarios. St. Luke’s healthcare providers now have an online tool that can improve patient care and reduce unnecessary healthcare costs through appropriate ordering of medical imaging procedures with real-time guidance.
By integrating CareSelect into St. Luke’s workflow, the system guides ordering providers to the most appropriate medical imaging exam ensuring that the right patient gets the right scan for the right indication. This is required for patients with advanced imaging (CT, MRI, NM, PET) in ambulatory, initiated studies, all hospitalized patients and all emergency department patients. The education and operation testing period began in January 2020 and will continue through the calendar year.
Partnering with the Alzheimer’s Association to Provide Care Consultation
Through the generosity of The Knight Family Dementia Care Coordination Initiative, St. Luke’s Hospital’s neurologists partner with the Alzheimer’s Association to improve care for individuals living with Alzheimer’s and other dementias. The program provides patients and their care givers expedited engagement with an onsite social worker to provide support, education, connection to local resources and planning for long-term care management.
Joanne Parrish Knight, founder of The Knight Family Dementia Care Coordination Initiative, is a former Board member and Board Chair of St. Luke’s Hospital. Mrs. Knight and her family have provided funding and leadership for several initiatives aimed at improving care and support for families living with Alzheimer’s disease.
Streamlining the Post-Acute Discharge Process to Make Informed Decisions
In 2019, St. Luke’s implemented a technology-enabled care coordination solution designed to give patients, families and caregivers the tools to efficiently make informed decisions regarding post-acute care providers at a critical time during the discharge process. This solution offers convenient touchscreen tablets at the bedside for patients to view facilities where they can compare profiles, photos, videos, patient reviews and quality ratings. The option positively impacts the patient experience and engages patients in their own care transition while complying with the Improving Medicare Post-Acute Care Transformation (IMPACT) Act to collect and report quality measures and patient choice data.
Tablets engage patients and family members during care transition.
Ensuring Continuity of Care Through Network Integration
Enhancing the Patient Experience Through Facility Improvements
St. Luke’s continues to invest in technology and facility improvements on both hospital campuses.
St. Luke’s Des Peres Hospital
At St. Luke’s Des Peres Hospital, a new covered entrance with a circular drop-off area and upgraded parking lot was completed in May 2020.
Heart and Vascular Institute
A significant increase in cardiovascular procedures led to facility improvements for St. Luke’s Heart and Vascular Institute’s facilities, including expansion of our Heart Valve Clinic and the addition of a second electrophysiology lab.
The expanded valve clinic offers two exam/consultation rooms, an expanded and comfortable waiting area, a conference room, reception desk and office space for clinicians. Patients and their families are afforded greater privacy to meet with the Structural Heart Team to discuss their disease process and treatment options, and the conference room offers a convenient space for clinicians and staff to meet and consult between surgical cases.
St. Luke’s new electrophysiology lab is a state of the art multipurpose hybrid procedure suite with capability to perform electrophysiology ablations, implantable devices, complex structural heart procedures, cardiac catheterizations and trans catheter aortic valve replacement procedures. The new electrophysiology lab makes additional days and hours of service available, and has significantly reduced wait times in scheduling, and reduced wait times for procedures.
St. Luke’s upgraded its MRI scanner capacity this year, which expanded cardiovascular imaging capabilities and exams, as well as increased efficiency and speed using technology that tailors the scan to each patient’s body. Additional enhanced features better accommodate bariatric and claustrophobic patients.
St. Luke’s Medical Library on the Chesterfield hospital campus was renovated through a generous donation received in memory of Roger Reichert, M.D., a member of our medical staff from 1991 to 2005, and former chief of our Department of Pathology from 1996 to 2005. The Medical Library provides services that promote the delivery of quality patient care by our physicians, clinical staff members and administration. Renovations to the site included new flooring, lighting, furnishings and upgraded technology.
St. Luke’s Des Peres Hospital Entrance
New Electrophysiology Lab
New Arnold Urgent Care Opened in August 2020
Construction was recently completed on a new urgent care center in the Arnold Commons Shopping Center off I-55 and Highway 141. The location provides patients of all ages prompt treatment for minor medical emergencies from 8 a.m. to 8 p.m. seven days a week on a walk-in basis. The new center also offers patients onsite lab and X-ray services, pre-operative testing, sports physicals, workers’ compensation care and other corporate health services.
St. Luke’s Urgent Care Centers provide walk-in diagnosis and treatment for minor medical emergencies.
New Ambulatory Surgery Center Opening in September 2020
The St. Luke’s Surgery Center of Chesterfield will initially offer six specialties, including orthopedics, gynecology, gastrointestinal (GI), plastic surgery, urology, and general surgery. The surgery center will feature extended care rooms to accommodate outpatient surgeries such as total joint replacement of the knee and hip requiring longer recovery times.
New St. Luke’s Surgery Center of Chesterfield.